Table of Content
This website www.OpenCertHub.com is an internet site maintained by OpenCertHub and its respective divisions, subsidiaries and affiliates (“OPENCERTHUB”) as a service to the internet community. The term “Website” below includes all OPENCERTHUB websites, platforms and applications.
Owing to the nature of the internet, we cannot guarantee that the Website or the websites to which they are linked will be available to you. You should ensure that you have appropriate protection against viruses and other malware and other security arrangements in place whilst using the internet.
Our content is selected, edited, updated and made available to all users by OPENCERTHUB at our sole discretion. OPENCERTHUB may terminate, change, suspend or discontinue any aspect of the Website, including the availability of any features of the Website, at any time. OPENCERTHUB may also impose limits on certain features and services or restrict your access to parts of or the entire Website without notice or liability. Where applicable, we have agreements with third parties that own or control parts of our content, ad these agreements permit them to make the content available through the Website. As a result of these agreements, the period of time during which the user may access, view and/or listen to our content using the Website may vary.
The Privacy and Security Policy is designed to provide you with control over your Personal Information (as defined in the Privacy and Security Policy).
The purpose of the Website is to provide information, educational services and communication with OPENCERTHUB. All materials are provided solely for personal/institutional.
The content of the Website (including but not limited to any text, logos, marks, images, graphics, drawings, diagrams, photographs, user interfaces, visual interfaces, sound recordings, video media, artwork, designs, pdf documents, articles, forms, and compilation of data) is owned by the OpenCertHub. You may not copy, modify, distribute, publish, display, post, transmit or hyperlink the Website or any part of this website without the prior written permission of the OpenCertHub. You may download and/or print individual pages only for your own personal, non-commercial use.
You must not use our content or material contained in the Website for any other purpose without our prior written approval, including:
Our Content is protected by copyright laws and treaties around the world.
As a general rule, OPENCERTHUB will not object if you have a text link from your website, or social media page, to the Website that are accessible free of charge. However, you may not copy any part of the Website into different websites or products without our prior written permission and you may not publish or otherwise use direct links to our content (without the context of the Website) without our prior written permission.
You are not allowed to link to the Website if you create or post any illegal, obscene or offensive content, or if the link is likely to have a negative impact on OPENCERTHUB’s reputation.
OPENCERTHUB will always have the right to restrict the use of links to the Website that require payment to access.
OPENCERTHUB is the owner or the licensee of all intellectual property rights in the Website, and in the design, structure, ‘look and feel’ and the arrangement of the Website.
For guidelines on the proper informational use of OPENCERTHUB trademarks, please refer to the Guidelines for the Proper Informational Use of OPENCERTHUB Trademarks.
The contents are provided to you on an “as is,” “as available” basis. OpenCertHub, its licensors/providers and their respective affiliates, subsidiaries, officers, directors, employees and agents make no representations or warranties with respect to the website, contents and the Privacy and Security Policy.
Although reasonable effort has been made to ensure that the Website is accurate at the time of publication, it may not always be kept up to date. OpenCertHub, to the fullest extent permitted by applicable law, hereby disclaims all warranties of any kind, express or implied, including, but not limited to, representations and warranties regarding accuracy, timeliness, completeness, non-infringement, merchantability or fitness for any particular purpose.
OpenCertHub assumes no responsibility for the consequences of any errors or omissions in connection with the Website, the contents and the Privacy and Security Policy. In no event shall OpenCertHub be liable to you for any claim arising out of or relating to your use of the Website, any content and the Privacy and Security Policy. Where you rely on any information or other material contained in the Website, you do so entirely at your own risk and you accept that all warranties, conditions and undertakings, express or implied, whether by common law, statute, trade usage, course of dealings or otherwise in respect of the Website are excluded to the fullest extent permitted by law.
The Website may allow users to post, submit or display information, messages, suggestions, questions, comments, postings, advertisements, ratings, ideas, techniques, notes, know-how, drawings, concepts, designs, audio visual material, photographs and pictures (including pictures of the user and other representations of the user’s name and likeness), digital images or other content in any form (collectively “User Content”). It is the responsibility of the individual providing such User Content to ensure that no portion of the content is illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights or otherwise injurious to third parties.
By posting User Content on the Website, you hereby grant OPENCERTHUB an unrestricted, transferable and sub-licensable, irrevocable, royalty-free, worldwide and perpetual license to reproduce, distribute, publicly display, make derivative works of and otherwise use the User Content in any media whatsoever now known or later invented throughout the world for any purpose whatsoever, commercial or not. You hereby disclaim any right to any compensation from OPENCERTHUB in connection with OPENCERTHUB’s exercise of its license rights in and to the User Content you have posted on the Website. You acknowledge and agree that OPENCERTHUB is under no obligation of confidence to you, and shall not be liable for any use or disclosure of any User Content. By posting the User Content on the Website, you represent and warrant that you own the copyright in such User Content or that you have a legitimate license to post the User Content, including photographs or other audio visual material, without any restrictions whatsoever. You agree to indemnify and hold OPENCERTHUB harmless from all actual and incidental costs and fees associated with OPENCERTHUB’s defence of any claims arising from User Content, including, but not limited to, all attorneys’ fees.
OPENCERTHUB reserves the right to review any User Content and remove, delete, redact or otherwise modify such User Content, at its sole discretion, at any time and from time to time, without notice or further obligation to you. OPENCERTHUB has no obligation to display or post any User Content. OPENCERTHUB reserves the right to disclose, at any time and from time to time, any information or User Content that OPENCERTHUB deems necessary or appropriate to satisfy any applicable law, regulation, contractual obligation, legal, dispute process, or governmental request. OPENCERTHUB shall have no liability in connection with any User Content submitted to, transmitted via, or displayed or posted on the Website.
You are advised to keep a copy of all your User Content because OPENCERTHUB cannot guarantee to return a copy of your User Content to you at any time.
You must not:
Effective Date: 1 Mar 2019
OpenCertHub (“OPENCERTHUB”) recognizes the importance of protecting your privacy. This Privacy and Security Policy describes our practices related to personal information privacy and security.
OPENCERTHUB has a global privacy program to protect all “Personal Information.” Personal Information is any information that we can use to identify you (such as your name, username or identification number) or contact you (such as your email address or telephone number). Personal Information includes other types of information (such as exam scores or demographic data) when that information is associated with your Personal Information.
In this notice, the term “Website” includes all OPENCERTHUB websites, platforms and applications that collect personal information from you.
By using an OPENCERTHUB Website and providing us with Personal Information, you agree to the terms in this Privacy and Security Policy. You can contact us at any time with questions or concerns about privacy by sending an email to [email protected] or by writing to us at the addresses in the Contact section below.
Within this Privacy and Security Policy, you will find information about:
We collect the following types of Personal Information from you when you use the Website:
In some cases, we may need to collect additional information in order to administer exams to you or to fulfill other requests that you may make. For example:
We may use your Personal Information to:
We may also use your Personal Information in other ways, if you consent to those uses.
We also use other organisations to process your personal information in order to carry out services on our behalf. Where we use another organisation, we make sure that your personal information is protected and remains in our control.
We will only process personal data where we have a lawful basis to do so. The basis for processing your personal data varies depending on the activity we collected it for. In some occurrences, we may have more than one lawful basis for processing.
The information below summarises the basis on which OPENCERTHUB process personal information:
OPENCERTHUB processes personal data which is necessary for the performance of a contract. This includes, but not limited to, OPENCERTHUB registration, identity checks, and exam administration.
OPENCERTHUB processes personal data which is necessary to comply with legal obligations. This includes, but not limited to, providing personal information to regulators, law enforcement agencies and statutory bodies.
OPENCERTHUB processes personal data in order to meet our legitimate interests as a provider of OPENCERTHUB exams. This includes, but is not limited to responding to general enquiries, supporting exam takers, preventing fraudulent activity and improving our services.
OPENCERTHUB processes personal data where you have provided your consent to do so. For example where your personal data is used for Marketing purposes. You may withdraw consent at any time.
OPENCERTHUB will process Special Category personal data under the following legal bases:
OPENCERTHUB processes special category personal data to monitoring equality of opportunity provision. Any such outputs from this processing would be aggregated and not identify specific individuals.
Special category data will only be shared on a strict need to know basis in line with the individual OPENCERTHUB partner security policy.
We will only disclose your Personal Information as follows:
Please note that we may also use and disclose information about you that is not personally identifiable. For example, we may publish reports that contain aggregated and statistical data. These reports do not contain any Personal Information.
When you visit the Website, we collect certain information by automated means, using technologies such as cookies, pixel tags, browser analysis tools, server logs and web beacons.
In many cases, the information we collect using cookies and other tools is only used in a non-identifiable way, without any reference to Personal Information. For example, we use information we collect about all website users to optimize the Websites and to understand website traffic patterns.
In some cases, we do associate the information we collect using cookies and other technology with your Personal Information. This Privacy and Security Policy governs how we use that information when we associate it with your Personal Information.
When you visit the Website, we place cookies on your computer. Cookies are small text files that websites send to your computer or other internet-connected device to uniquely identify your browser or to store information or settings in your browser. We use both temporary (session) cookies and persistent cookies, which allow us to recognize you when you return. Cookies help us provide a customized experience and enable us to detect certain kinds of fraud. In many cases, you can manage cookie preferences and opt-out of having cookies and other data collection technologies used by adjusting the settings on your browser. All browsers are different, so visit the “help” section of your browser to learn about cookie preferences and other privacy settings that may be available.
We may use Flash cookies (also known as Local Stored Objects) and similar technologies to personalize and enhance your online experience. A Flash cookie is a small data file placed on a computer using Adobe® Flash technology. The Adobe Flash Player is an application that allows rapid development of dynamic content, such as video clips and animation.
We use Flash cookies to personalize and enhance your online experience and to deliver content for Flash players. We may also use Flash cookies for security purposes, to gather certain website metrics and to help remember settings and preferences. Flash cookies are managed through a different interface than the one provided by your web browser. To manage Flash cookies, please visit Adobe’s website. If you disable Flash cookies or other similar technologies, please be aware that you may not have access to certain content and product features.
Pixel tags and web beacons are tiny graphic images placed on the Website or in our emails that allow us to determine whether you have performed a specific action.
When you access these pages or open or click an email, the pixel tags and web beacons generate a notice of that action. These tools allow us to measure response to our communications and improve our web pages and promotions.
We collect many different types of information from server logs and other technologies. For example, we may collect information from the device you use to access the Website, your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. Our server logs also record the IP address of the device you use to connect to the Internet. An IP address is a unique identifier that devices use to identify and communicate with each other on the internet. We may also collect information about the website you were visiting before you came to OPENCERTHUB and the website you visit after you leave our site.
We have relationships with third-party advertising companies to place advertisements on the Website and other websites, and to perform tracking and reporting functions for the Website and other websites. These third-party advertising companies may place cookies on your computer when you visit the Website or other websites so that they can display targeted advertisements to you.
These third-party advertising companies do not collect Personal Information in this process, and we do not give any personal information to them as part of this process.
Additional information from the third-party advertising companies that we work with:
We do not collect any identifiable information through the use of Google, Facebook or any other third party remarketing system.
The Website may enable you to interact with us and others via social media platforms, such as Facebook®, LinkedIn®, Twitter®, Pinterest® and Instagram®. While we respect each social media platform’s privacy policies, we may collect Personal Information about you and your friends/connections if you choose to use these tools.
For example, we may allow you to sign into OPENCERTHUB Websites and applications using Facebook Connect. If you choose to do this, we may collect information necessary to facilitate social interactions such as friend lists, birthday, check-ins, basic profile information and your profile picture but only if the privacy settings you and your friends set within Facebook allow it. We will use the information to facilitate an interactive social experience.
We may display interest-based ads to you when you are using platforms such as Facebook and Google®. These platforms allow us to personalize the ads that we display to you. We do not share any of your Personal Information with these platforms, although we may convert your email address into a unique number which can be matched by the platform with its user to allow delivery of the advertising. Although we do not provide any personal information to these platforms, they may gain insights about individuals who respond to the ads we serve.
When you register for a exam or create an account, we ask you to provide your contact details, including email address, telephone and mobile phone details. We use this information so that we can quickly provide you with information regarding the products and services you have requested.
If we have your consent (or if you have not objected), we may send other communications to you, such as surveys and information about other exam products and services. You can limit these communications at any time. To opt out of emails, simply click the link labeled “Unsubscribe” at the bottom of any email we send you. To revoke permissions that you may have given to send text messages, text STOP in response to any message. Remember, however, that we may still send emails or call you in order to provide the exam services you have purchased or otherwise requested from us.
We also respect your right to reasonably access and correct your Personal Information. If you have an online account, you can log into your account at any time to access and update the information you have provided to us (with the exception of your name, gender, birthdate or ID number or Passport number, if provided). Additionally, OPENCERTHUB complies with all laws regarding access and correction. If you need assistance updating your Personal Information, please contact us via email at [email protected].
The Website may contain links to other third-party websites. In particular, the Website may contain links to OPENCERTHUB social media pages, including, but not limited to Facebook, Instagram, LinkedIn and Twitter. OPENCERTHUB does not control the privacy policies or practices of these third-party sites. You should review those policies before providing any information, including on a social media page for OPENCERTHUB. OPENCERTHUB is not responsible for the content or practices of any linked third-party sites, and we provide these links solely for the convenience and information of our visitors.
OPENCERTHUB has established safeguards to help prevent unauthorized access to or misuse of your Personal Information.
If you register for a Website account, you will be asked to select a password to help protect your information. These passwords help us verify your identity before granting access or making corrections to any of your Personal Information. You should never disclose your password to anyone. OPENCERTHUB will never ask you for your password in an unsolicited phone call or email. You are responsible for all of your actions relating to the secrecy of your passwords and your account information.
We retain your details for as long as they are needed for the relevant purposes listed in the “How We Use Your Personal Information” section.
When retaining information for the purpose of administering exams, all exam results and records relating to your registration and sitting of the exam are held for [5 years] after your most recent exam result.
We may also retain certain records for other legitimate reasons (including after your relationship with OPENCERTHUB has ended), for example to resolve any potential disputes, to comply with other reporting and retention obligations, or for the prevention of fraud.
If you want a copy of the personal data contained in OPENCERTHUB, please contact [email protected]. Administration fee HKD 50 will be charged.
OPENCERTHUB reserves the right to change this Privacy and Security Policy at any time, including to respond to new laws, regulations, or technology, or for other business reasons. Please check the Website from time to time to review any such changes. Changes will become effective when posted on the Website for all Personal Information collected after the date of the change. If the changes will materially affect the way we use or disclose previously collected Personal Information, we will notify you about the change by sending a notice to the primary email address associated with your account.
OpenCertHub, its Website, and its servers are located in China. Therefore, your information, including Personal Information, will be transferred from your location to the China. It may also be transferred to other countries that provide processing services to OpenCertHub at the direction of OpenCertHub. However, regardless of where your Personal Information is transferred, we will protect it in accordance with this Privacy and Security Policy.
If you have any questions or concerns about the Website, or this Privacy and Security Policy, you may contact us by:
Email: [email protected]
Mail: 25/F, SS8, CDW Building, Tsuen Wan, HKSAR
This Acknowledgment, including the Privacy and Security Policy at www.OpenCertHub.com, contains the terms and conditions between you and OpenCertHub (“OPENCERTHUB,” “we,” “us,” “our”) regarding the OPENCERTHUB exam you are now registering for and/or the exam products and services you are now requesting (these are together referred to as “Exam Services”). It applies to all actions you take regarding the Exam Services, including creating an online account, providing survey information regarding an exam that you take, requesting one of our services relating to the exam and completing an exam or product order and providing payment information.
In registering for the Exam Services, you acknowledge and agree that we have the right to obtain, collect, store use, disclose (including to public authorities and score recipients), extract and transmit (collectively “use”) the personal information you provide, including your full name, home address, email address, telephone number, social security or similar number, passport number, national ID number, gender, nationality, age, date of birth, responses to other background information questions, exam administration date and details, payment information and how you specifically use the Website. This also includes our use of biometric data (including fingerprints, audio recordings, facial images and video files) provided by you in the course of your registering for and participating in the Exam Services. All of the above data is referred to as “Personal Information”. Which Personal Information we hold, how we use it and how long we hold it for may be subject to legal limitations in the jurisdiction in which you receive the Exam Services. OPENCERTHUB strives to meet these legal requirements, and further information on how we do so is provided below.
We use your Personal Information to:
to help improve and personalize your experience on the Website, and customize the content and/or format of the pages you visit
If you agree (or have agreed) under other agreements with OPENCERTHUB that we may use your Personal Information in additional ways, those other agreements will not be limited by this separate Acknowledgment.
We communicate your Personal Information to certain third parties, within the jurisdiction of your location and elsewhere, with whom we have a direct or indirect business or contract relationship in order to provide you with the Exam Services you have requested. These third parties assist with various aspects of the delivery of the Exam Services, including security services and score distribution services.
In some instances, under applicable laws, you have the right to withdraw your consent and require us to delete your Personal Information should the lawful purposes for which we hold it cease. You may also request that we correct your Personal Information if it is incorrect, inaccurate, misleading or incomplete. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.
We ask you to provide your contact details, including email address, telephone and mobile phone details. We use this information so that we can quickly provide you with information (principally by way of email, telephone, SMS or other electronic means) regarding the Exam Services you have requested and to provide you with information about other exam products and services (which we will do in accordance with applicable laws). When you receive communications from us about other exam products and services, you will have the opportunity of subsequently opting-out of receiving these, and our communications will contain instructions on how to do so. Remember, however, that we may still send emails or call you in order to provide the Exam Service you have purchased or otherwise requested from us.
You agree that this Acknowledgment will be governed by and construed in accordance with the laws of Hong Kong, without regard to principles of conflict of laws.
If you have questions or requests concerning our use of your Personal Information, you should contact: [email protected]
By indicating “Accept,” you expressly and voluntarily acknowledge and agree to the terms and conditions above, particularly those relating to our use of biometric data and the international transfer of Personal Information.